Pay Library
Benefits and deductions
The Benefits Chart offers a breakdown of insurance, leave and other benefits for each type of employment. Refer to this tool to review the eligibility requirements, restrictions and coverage timelines for your contract type.
Employment Insurance maternity and parental
The Employment Insurance (EI) program offers temporary financial assistance to you while you are on a maternity or parental leave of absence. This assistance is administered through Service Canada.
Employment Insurance benefits due to illness
The Employment Insurance (EI) program offers temporary financial assistance to you if you are unable to work because of sickness, injury, or quarantine. This assistance is administered through Service Canada.
If you become disabled and your disability is expected to last long enough for you to qualify for Disability Insurance (DI) Plan benefits, notify your manager immediately, who will work with you and the departmental HR Unit.
Public Service Health Care Plan
Learn about the Public Service Health Care Plan (PSHCP), an optional health care plan for federal public service employees and their dependents designed to supplement provincial/territorial health insurance plans.
Public Service Dental Care Plan
Learn about the Public Service Dental Care Plan, a mandatory plan which covers certain expenses that you incur when you receive dental services.
The Supplementary Death Benefit Plan is mandatory for all public service employees required to contribute to the Public Service Pension Plan. This death benefit provides coverage equal to twice the participant's final annual pensionable salary adjusted to the next highest multiple of $1,000.00 and is payable to your designated beneficiary on your death.
Public Service Management Insurance Plan
Learn about your Public Service Management Insurance Plan (PSMIP), a mandatory long-term disability plan and optional life insurance for public service members who are executives or unrepresented or excluded employees.
Taxes
Your tax slips
Learn about how to register for online services with the Canada Revenue Agency and Revenu Québec using the infographic Preparation for the upcoming tax season.
Learn when and where you can find your tax slips in the Phoenix system.
Claims for expenses and financial losses due to Phoenix
There are processes in place to compensate employees who have incurred expenses or financial losses or suffered damages because of the implementation of the Phoenix pay system.
- claiming out-of-pocket expenses
- claiming for impacts to income taxes and benefits
- advance for temporary loss of government benefits
- reimbursement for tax advice
- compensation for severe impacts
- compensation for leave
Pension
Government of Canada pension and benefits
Find information about the Public Service Pension Plan that is specific to you as an active or retired member, and to your survivors and dependents. Learn about participating in the pension plan, retirement income sources and pension options.
PSPC - You and your pension plan videos
The Government of Canada Pension Centre has created several videos to help you understand your Public Service Pension Plan and how to complete pension forms. Plus, view their pension modernization videos for insights into personal stories about transitioning to retirement and how the Pension Centre is there to help you through the process.
Life Events
Maternity and parental leave
Contact the Life Events team at least three (3) months before the expected start of your leave without pay. The date you choose to start your leave without pay may have an effect on pay. Your Life Events advisor can explain your options and guide you through the process to help with a smooth transition from regular pay to maternity/parental benefits.
Retirement
Call the Pension Centre six (6) months before your expected retirement especially if you have service buyback that requires processing. Contact your Life Events advisor six (6) months before your expected retirement. The day you choose for your retirement can affect pay. Your Life Events advisor can explain your options and guide you through the process.
Resignation
Contact your Life Events advisor as soon as you know you will be resigning. The day you choose for your resignation can affect pay. Your Life Events advisor can explain your options and guide you through the process.
Repayment of transition payment upon retirement or resignation
Whether retiring or resigning, you are reminded that if you were an employee prior to April 23, 2014 and were paid on a bi-weekly current basis, you would have received a one-time transition payment equivalent to your regular pay on May 7, 2014. This payment was made to ensure that no employee experienced financial hardship when the Public Service transitioned from payment on a biweekly current basis (being paid every two weeks for the work that concluded on pay day) to biweekly payment in arrears (being paid every two weeks for work that concluded two weeks before the payment is issued). If you have been continuously employed in the Public Service since April 23, 2014 and received the transition payment, you will be required to repay that transition payment upon termination.
The practice of the Public Service Pay Center is to recover the transition payment from any payments owed when you leave the Public Service, such as your final pay, overtime, annual leave cash-out or severance pay. The recovered amount will include all applicable deductions.
In order to plan for your retirement or resignation, you are strongly encouraged to consult a Life Events advisor who can explain the impact of the transition payment recovery.
Pre-retirement transition leave
Pre-retirement transition leave is a special working arrangement where if you are within two years of retirement, you may request to have your workweek reduced by up to 40% or up to two out of the five working days. Employees may take pre-retirement transition leave for up to two years, but must agree to resign at the end of the leave period.
When you are considering this type of leave, contact your Life Events advisor who will guide you through the process.
Leave with income averaging
You may be eligible for a special work arrangement that allows you to take an extended leave without pay (for a minimum of 5 weeks and a maximum of 3 months) while averaging your income over a 12-month period. This income averaging allows you to continue receiving part of your regular salary during your leave without pay.
When you are considering this type of leave, contact your Life Events advisor who will guide you through the process.
Illness and disability
Contact your Life Events advisor when taking extended paid sick leave or sick leave without pay or disability leave and again when returning from leave.
Managing a gradual return to work from sick leave without pay and/or a period of disability
If you are an employee or manager anticipating or dealing with a gradual return to work, please contact Life Events team who will guide you through the return from leave process.
Understanding your pay
You have a variety of resources available to you to help you understand your pay. If you have questions about your pay you are also encouraged to contact the MyPay team.
The Pay Stub Explainer
The Pay Stub Explainer will help you access and understand your Phoenix pay stub, your CWA pay stub, or your epost pay stub. Have a look inside.
- Got questions about your pay?
- Got questions about your pay? (for Coast Guard employees with a timekeeper)
Pay Stub Tips
- Pay Stub Tip #1 – Zero pay stubs and multiple pay stubs
- Pay Stub Tip #2 - Taxable gross
- Pay Stub Tip #3 - Overpayment recovery
- Pay Stub Tip #4 - Vacation pay and stat holidays
- Pay Stub Tip #4A - Vacation pay and stat holidays - As & when required employees
- Pay Stub Tip #5 - Take home pay
- Pay Stub Tip #6 - Basic pay calculations
Overpayments
If you believe that you have been overpaid, contact MyPay, or if you are assigned a timekeeper, you may request that they contact MyPay on your behalf.
To find out more about overpayments, consult: "Flexible recovery of overpayments, emergency salary advances and priority payments".
Overpayment recovery
The Receiver General for Canada has the authority to recover any overpayment from an employee as a result of an administrative error or if an unearned payment is made. This includes, acting pay, entitlements, allowances, transition payment on termination and salary advances.
As of March 9, 2018, Treasury Board Secretariat has directed that for overpayments due to Phoenix pay issues, overpayment recovery will be put on hold unless:
- The amount of the recovery is less than 10% of the employee’s gross pay
or
- The recovery arises from routine pay transactions
or
- All monies owed to the employee have been paid and the employee has received three consecutive correct gross pays and a recovery agreement has been established with the employee.
Transfers
Transferring into DFO
You will continue to receive your pay from your former department until the transfer of your pay file to your new department is complete. If your pay rate is different in your new position, your pay will be adjusted upon completion of the transfer and you will receive any retroactive pay you are owed or be advised of any overpayment you’ve incurred and your options for repayment. If you are paid less than you are owed, you can request a priority payment for the difference by contacting MyPay. If you are assigned a timekeeper, you may ask them to contact MyPay on your behalf.
It’s important that both the organization you are leaving and DFO work together to ensure all your outstanding transactions are completed such as acting pay, overtime, leave, etc. Once the transfer process is complete, the organization you left will lose access to your pay account and you will then have full access to the pay system on the DFO IT network, unless you are an employee without DFO network access.
Contact us
Email MyPay: dfo.mypay-mapaye.mpo@dfo-mpo.gc.ca