RADAR - Issue 16, December 2021

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RADAR - Issue 16, December 2021

Automatic Leave Cash-outs Set to Resume - How to be Ready

For five years, automatic cash-out of leave over the collective agreement identified caps have been on hold and some employees have accumulated large leave balances. In the new fiscal year, automatic cash-outs of these credits will begin again.

Find out if this situation applies to you by comparing your leave balances against the carry-over provisions of your collective agreement by following these simple instructions.

If you have excess leave credits, speak with your supervisor now to find out what options you have to use or cash-out part of the leave in advance of the automatic cash-out.

New overpayment recovery process

If you received an overpayment in 2016 or 2017, you may receive a letter from the Public Service Pay Centre asking you to acknowledge the overpayment.

If you respond to acknowledge the overpayment and still qualify for repayment flexibilities, you will not have to repay it immediately.

If you no longer qualify for the flexibilities, your pay file has been reconciled and you have received three correct pays, you may choose a recovery plan.

However, if you do not respond within the time indicated on the letter, recovery will start immediately.

When responding to the letter, you can indicate that you disagree with the validity or amount of the overpayment. In this case, you will be contacted by a Pay Centre compensation advisor to provide additional details.

If you have questions regarding your overpayment recovery, please call the Client Contact Centre at 1-855-686-4729.

Who is MyPay?

Contacting MyPay is not the same as contacting the Client Contact Centre of the Public Service Pay Centre!

MyPay is your DFO Pay Support team: your DFO colleagues with the access to systems, training and knowledge to answer your pay questions and help resolve pay issues. If you need help, contact MyPay!

DON’T FORGET!

Make sure your mailing address is up to date in PeopleSoft. It is needed in case the Public Service Pay Centre needs to contact you, such as to initiate overpayment recovery, or in the case of pay cheques or tax slips that can’t be delivered in the normal way. Find out how!

Pay and Benefits Who’s Who - What and who are your sources of information and help?

DFO - MyPay

This is your DFO Pay Support team, located across the country, ready to serve you. MyPay only serves DFO employees and former employees, including retirees.

  • MyPay responds to pay questions, helps to resolve pay issues, helps you obtain a priority payment and helps you find the resources you need. MyPay also processes select pay transactions to support the Pay Centre with backlog reduction efforts.
  • The Life Events team provides guidance with respect to pay during life events such as maternity and parental leave, disability, retirement, returning to work after leave without pay, and more.
  • The Time and Labour Hub can assist with Phoenix self-service including schedules, approvals, exceptions, or at any time Phoenix doesn’t behave as expected.

DFO

  • The Trusted Source is a service within DFO to ensure that Pay Action Requests (PARs) sent to the Pay Centre from DFO employees are authorized, correct and will not be rejected by the Pay Centre.
  • Let’s Talk Pay is the DFO team responsible for providing pay information sessions, tools and training to DFO employees. Let’s Talk Pay produces the On the RADAR newsletter, the Pay Support LaunchPad and the MyPay intranet and extranet pages.
  • HR-Staffing is responsible for the staffing actions including actings and contract extensions, salary above the minimum and position location.
  • Labour Relations provides interpretations of collective agreement provisions including pay and leave.

CRA

PSPC - Pay Centre

The Public Service Pay Centre is part of Public Services and Procurement Canada and is located in Miramichi, New Brunswick. It provides pay transaction processing for 49 different departments and agencies.

  • The Client Contact Centre is the portal for communicating with the Pay Centre for information about issues that cannot be addressed by MyPay such as overpayment recoveries, T4s, or to follow up on a PAR.
  • MyGCPay is the online portal for obtaining your personal paystubs, benefits information, etc. You can also download a confirmation of employment letter from this application. It pulls data directly from Phoenix and from the Pay Centre Case Management Tool.

PSPC