Opening PDF documents

Some publications and forms on our website are available in portable document format (PDF). A PDF reader is required to view and print these documents. You may download Adobe Acrobat Reader DC for free from the Adobe website for Windows or Mac OS.

Depending on your browser settings, you may need to save the PDF document to your device before opening or printing it. To do so, right click on the document link and select a 'save' option. There may be a short delay before the 'Save as' window opens.

Adobe provides instructions for setting the software's accessibility preferences for visual or motion impairments.

The resources on this site include PDFs of our web pages and forms intended to be printed, filled out and submitted through email or mail. These documents may be viewed with virtually the same graphics, typography and layout as the original printed version.

How to download and open a PDF form Most web browsers will not let you open, fill and save our PDF forms.

Most web browsers will not let you open, fill and save our PDF forms.

Mobile devices such as iPads, tablets and cell phones cannot be used to open and fill our PDF forms.

To be able to fill and save one of our PDF forms, you must first download it to your computer and open it with Adobe Reader® 10 (or a more recent version).

Instructions for PC users

  1. Find the link of the PDF form you wish to download;
  2. Right-click the link and select Save as link or Save target as;
  3. Choose the location on your computer where you want to save the PDF form;
  4. Go to the file location where you saved the PDF form;
  5. Open the PDF form with Adobe Reader® 10 (or a more recent version);
  6. Fill and save your PDF form.

Instructions for Mac users

  1. Find the link of the form you wish to download;
  2. Press the Control key (Ctrl) and click on the link;
  3. Choose Save link as or Download linked file as;
  4. Choose the location on your computer where you want to save the PDF form;
  5. Go to the file location where you saved the PDF form;
  6. Open the PDF form with Adobe Reader® 10 (or a more recent version);
  7. Fill and save your PDF form.
Date modified: